This is the latest major development in the world of car repairs. Digitalisation means digitising maintenance data, enabling remote diagnostics and consultation of repair data updated in real time. It also means online workshop schedules (on the websites of all-make repair websites or repair chains), enabling remote appointment booking, as well as digital customer relations. Finally, remote training.
Connectivity means that workshops can gradually become part of an ecosystem linked to their customers, suppliers (including parts and equipment distributors), vehicle manufacturers and the world of service providers (e.g. insurers) or training providers, without any loss of time or information. This is also a major change, and one of the recurring themes at EQUIP AUTO.